Remote MSP Level 2 IT Support Technician

Vertical Talent Solutions is seeking a Level 2 Helpdesk Technician to provide advanced IT support for multiple client environments from Dover, NH. The role emphasizes ownership of escalated tickets, collaboration with senior engineers, and hands-on troubleshooting across Microsoft 365, AD/Entra ID, networking, and cloud services.

You will work with Windows workstations, servers, and related business applications, while documenting solutions and communicating clearly with clients.