Lead SOC/NOC Engineer – Shift Work

Job Description:

• Serve as the senior point of escalation for complex security and infrastructure issues across Azure and Microsoft 365 environments
• Provide technical leadership, mentorship, and guidance to SOC and NOC engineers
• Own the design, configuration, and maintenance of SIEM, monitoring, and alerting capabilities
• Build and refine security and infrastructure dashboards, alerts, and monitoring tools
• Lead incident response for high-severity security events and major infrastructure outages
• Develop and maintain runbooks, playbooks, procedures, and reporting templates
• Drive automation and innovation to improve operational efficiency
• Lead audit, compliance, accreditation, and authority-to-operate (ATO) support activities
• Partner with client stakeholders, vendors, and third parties to improve security posture and operational maturity
• Establish and enforce patching, backup and restore, disaster recovery, and change management processes
• Provide written documentation for operational procedures
• Lead shift coverage planning and participate in an on-call rotation for continuous 24x7 operational SLAs

Requirements:

• 7+ years of experience in security operations, network and infrastructure operations, and/or systems engineering
• Experience operating Microsoft Azure and Microsoft 365 platforms
• Experience leading or mentoring engineers within a SOC, NOC, or converged operations center
• Hands-on experience with SIEM configuration and maintenance and SOC/NOC engineering and administration tools
• Experience managing Azure subscriptions and resources across compute, storage, networking, and identity
• Ability to lead incident response and resolve malware, phishing, and active vulnerability threats
• Strong engineering analysis, troubleshooting, and communication skills, including client-facing consulting ability
• Willingness to serve as senior escalation, participate in on-call rotation, and perform off-hours maintenance
• CompTIA Security+ certification
• U.S. citizenship and ability to pass client background checks
• Willingness to work off-hours shifts covering 24x7x365 SLAs, including 4p–12a Monday–Friday and/or 12-hour weekend and holiday shifts, plus two day shifts per week
• Willingness to be on call and swap shifts for teammate absences
• Preferred: SC-200, AZ-500, AZ-104, or CySA+ certifications
• Preferred: advanced forensics skills
• Preferred: familiarity with Microsoft Sentinel and Microsoft Defender
• Preferred: Azure Monitor, Azure Automation, Azure Backup, Azure Security Center, and Azure Update Manager
• Preferred: ARM, Terraform, PowerShell, and KQL
• Preferred: security audits, accreditation, and ATO processes
• Preferred: MSP or 24/7 enterprise operations experience

Benefits:

• Employee Ownership
• Continuous Learning: Access to resources, training, and mentorship
• Inclusive Culture
• Mission-Driven Work
• Competitive Salaries
• Qualified Overtime
• Paid Time Off (PTO)
• Flexible Holiday Leave (88 hours per year)
• Parental Leave
• Immediate Healthcare: Medical, Dental, Vision, and Life Insurance
• Employee Stock Ownership Plan (ESOP)
• 401(k) Retirement Plan (5% match on base compensation, immediate 100% vesting)
• Tuition Reimbursement & Learning Allowance
• Referral Bonus Program (up to $5k)