Assistant Community Manager

Key Responsibilities

Administrative &

• Executive Support

• Manage and maintain the Director’s calendar, appointments, reminders, and follow-up tasks.
• Prepare meeting agendas, summaries, and document packets.
• Track action items for both the Director and onsite teams.
• Draft emails, communications, and announcements in the Director’s tone and format.

Property Management Support

• Assist with organizing property data, directories, SOPs, and training materials.
• Help compile weekly and monthly reports (occupancy, delinquency, leasing, variance).
• Maintain updated versions of templates, workflows, and checklists.
• Coordinate with onsite managers as directed for document collection, unit updates, and task follow-ups.

Document &

• File Management

• Create, format, and organize documents in Word, Excel, PDF, and Canva.
• Maintain structured digital filing systems: SOPs, templates, budgets, marketing materials, and inspections.
• Update shared folders with the latest forms and versions.
• Prepare printable and digital versions of presentations, guides, and checklists.

Communication &

• Team Coordination

• Draft professional emails, memos, and updates for internal and external stakeholders.
• Help organize agendas and materials for team meetings, trainings, and workshops.
• Track responses, deadlines, and deliverables assigned to onsite staff or vendors.

Data Entry &

• Reporting

• Input data into spreheets, trackers, and dashboards (leasing, repairs, move-ins/outs).
• Assist in building or maintaining Excel tools (market surveys, budget trackers, renewal logs, etc.).
• Compile reports using provided data; help identify missing information.

Technical Skills Required

• Strong proficiency or ability to learn:
• Microsoft Excel, Word, PowerPoint
• Bonus: Experience with AppFolio, property-management software, or CRM tools.
• Ability to learn new systems quickly and follow established workflows.

Professional Skills

• Exceptionally detail-oriented and organized.
• Strong written communication skills with ability to match Director’s tone.
• Ability to prioritize and manage multiple tasks with changing deadlines.
• Confidentiality, professionalism, and reliability are non-negotiable.
• Proactive mindset—anticipates needs before being asked.
• High level of follow-through and accountability.